Welcome to the website of White Leaf ITES Pvt Ltd ("Whiteleaf," "we," "us," or "our).

These Terms and Conditions govern your access to and use of our website:

https://whiteleafites.com/

By accessing or using our website, you agree to these Terms and Conditions. If you do not agree with these terms, please do not use the website.

1. ABOUT WHITELEAF

White Leaf ITES Pvt Ltd is a business process outsourcing and business services company.

Our website provides general information about Whiteleaf, our services, capabilities, solutions, and business offerings.

The information presented on this website is provided for general informational and business purposes. It does not constitute a binding offer, quotation, proposal, or agreement to provide services.

Any services provided by Whiteleaf will be governed by a separate written agreement between Whiteleaf and the applicable client.

2. ACCEPTANCE OF THESE TERMS

By accessing, browsing, or using this website, you confirm that:

• You have read and understood these Terms and Conditions.
• You agree to comply with these Terms and Conditions.
• You will use the website only for lawful purposes.
• You will not use the website in a manner that violates applicable laws or regulations.

If you do not agree with any part of these Terms and Conditions, you should discontinue use of the website.

3. PERMITTED USE OF THE WEBSITE

You may use our website for legitimate personal, professional, or business purposes, including learning about Whiteleaf and contacting us regarding our services.

You must not use the website to:

• Engage in unlawful, fraudulent, or deceptive activity
• Submit false or misleading information
• Attempt to gain unauthorized access to the website or its systems
• Interfere with the operation, security, or availability of the website
• Introduce viruses, malicious code, or other harmful material
• Attempt to circumvent security measures
• Scrape, copy, or systematically collect website content without permission
• Use website content for unauthorized commercial purposes
• Impersonate another person or organization
• Use the website in a manner that could damage Whiteleaf or its reputation

We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms have been violated.

4. BUSINESS INQUIRIES

Our website may provide a Contact Us form through which visitors can submit business inquiries.

Information submitted through the Contact Us form may be used by Whiteleaf to:

• Respond to your inquiry
• Understand your business requirements
• Discuss our services
• Evaluate potential business opportunities
• Contact you regarding your request

Submitting an inquiry does not create a client relationship, partnership, employment relationship, agency relationship, or contractual obligation between you and Whiteleaf.

Any commercial relationship will be established only through an applicable written agreement.

5. INFORMATION PROVIDED ON THE WEBSITE

We make reasonable efforts to ensure that information published on our website is accurate and useful.

However, website information may occasionally contain errors, omissions, outdated information, or typographical errors.

Whiteleaf does not guarantee that all information on the website will always be:

• Complete
• Accurate
• Current
• Error-free
• Available without interruption

We reserve the right to modify, update, remove, or add website content at any time without prior notice.

6. SERVICES AND BUSINESS RESULTS

Information regarding Whiteleaf's services, capabilities, processes, technologies, or solutions is provided for general informational purposes.

Unless expressly stated in a separate written agreement, nothing on this website constitutes a guarantee of any particular business outcome.

Whiteleaf does not guarantee specific:

• Revenue
• Sales
• Lead volume
• Conversion rates
• Cost savings
• Business growth
• Return on investment
• Operational results

Actual results may vary depending on numerous factors, including the nature of the engagement, client requirements, market conditions, campaign parameters, and other circumstances.

7. INTELLECTUAL PROPERTY

All content and materials available on this website are owned by or licensed to White Leaf ITES Pvt Ltd, unless otherwise stated.

This includes, but is not limited to:

• Company name
• Whiteleaf branding
• Logos
• Text
• Graphics
• Images
• Videos
• Website design
• Layout
• Content
• Business descriptions
• Other materials appearing on the website

You may access and view the website for legitimate personal or business purposes.

You may not, without our prior written permission:

• Reproduce website content
• Modify or create derivative works
• Republish content
• Distribute website materials
• Sell or license website content
• Use our branding commercially
• Copy substantial portions of the website

Nothing in these Terms grants you ownership or a license to Whiteleaf's intellectual property except for the limited right to access and use the website as permitted by these Terms.

8. WHITELEAF TRADEMARKS AND BRANDING

The name White Leaf ITES, Whiteleaf, and any associated logos, names, marks, designs, or branding may be protected by applicable intellectual property laws.

You may not use Whiteleaf's name, logo, trademarks, or branding in a manner that suggests an unauthorized affiliation, endorsement, sponsorship, or partnership.

Any permitted use of our trademarks must have our prior written authorization.

9. CONFIDENTIAL INFORMATION

The website is not intended to be a secure channel for submitting confidential or highly sensitive business information.

You should not submit confidential, proprietary, financial, security-related, or other sensitive information through the website unless specifically requested or authorized by Whiteleaf.

Information exchanged between Whiteleaf and its clients may be subject to separate confidentiality agreements, NDAs, service agreements, or other contractual arrangements.

Those agreements will govern confidential information exchanged as part of the relevant business relationship.

10. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to third-party websites, platforms, or resources.

These links may be provided for convenience or informational purposes.

Whiteleaf does not control third-party websites and does not guarantee or assume responsibility for:

• Their content
• Availability
• Security
• Accuracy
• Privacy practices
• Terms and conditions
• Products or services

Your use of any third-party website is subject to that website's own terms and policies.

11. WEBSITE SECURITY

Whiteleaf takes reasonable measures to maintain the security and integrity of its website.

However, no website or internet transmission can be guaranteed to be completely secure.

We do not guarantee that the website will always be free from:

• Security vulnerabilities
• Technical errors
• Viruses
• Malware
• Other harmful components

You are responsible for maintaining appropriate security on the device and network you use to access the website.

12. AVAILABILITY OF THE WEBSITE

We aim to keep our website available and functioning properly.

However, we do not guarantee uninterrupted or continuous availability.

The website may occasionally be unavailable because of:

• Maintenance
• Technical issues
• Hosting or infrastructure problems
• Internet or telecommunications failures
• Security incidents
• Circumstances beyond our reasonable control

We may modify, suspend, or discontinue any part of the website at any time.

13. DISCLAIMER OF WARRANTIES

To the maximum extent permitted by applicable law, the website and its content are provided on an "as is" and "as available" basis.

Whiteleaf makes no warranties or representations, express or implied, regarding the website or its content, including warranties relating to:

• Accuracy
• Reliability
• Availability
• Fitness for a particular purpose
• Non-infringement
• Merchantability

Nothing in these Terms excludes any warranty or right that cannot legally be excluded under applicable law.

14. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, White Leaf ITES Pvt Ltd and its directors, officers, employees, representatives, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive loss or damage arising from or related to your use of, or inability to use, the website.

This may include, where permitted by law:

• Loss of revenue
• Loss of profits
• Loss of business opportunities
• Loss of data
• Business interruption
• Loss arising from reliance on website information

This limitation applies to the extent permitted by applicable law.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

15. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless White Leaf ITES Pvt Ltd, its directors, officers, employees, representatives, and affiliates from claims, liabilities, losses, damages, and reasonable expenses arising from:

• Your unlawful use of the website
• Your violation of these Terms and Conditions
• Your violation of applicable laws
• Your infringement of another person's rights
• Information or material you submit through the website in violation of applicable law or these Terms

16. PRIVACY

Your use of this website is also subject to our Privacy Policy, which explains how Whiteleaf handles personal information collected through the website.

Our Privacy Policy forms part of these Terms and Conditions by reference.

17. COOKIES

Our website may use technically necessary cookies or similar technologies required for basic website functionality or security.

Whiteleaf does not currently use Google Analytics, advertising pixels, or third-party behavioral advertising technologies on the website.

For additional information, please review our Cookie Policy.

18. SUSPENSION OR TERMINATION OF ACCESS

Whiteleaf reserves the right to restrict, suspend, or terminate your access to the website, without notice where reasonably necessary, if:

• You violate these Terms and Conditions
• Your use of the website creates a security risk
• Your use of the website is unlawful
• Your activity may harm Whiteleaf or another person
• We are required to do so for legal or regulatory reasons

Termination or suspension will not affect provisions that are intended to survive termination, including provisions relating to intellectual property, disclaimers, liability, indemnification, and governing law.

19. GOVERNING LAW

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable law, any dispute arising from or relating to these Terms and Conditions or your use of the website shall be subject to the jurisdiction of the appropriate courts in India.

20. SEVERABILITY

If any provision of these Terms and Conditions is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the minimum extent necessary to make it enforceable.

The remaining provisions will continue in full force and effect.

21. NO WAIVER

If Whiteleaf does not immediately enforce any provision of these Terms and Conditions, that does not mean that Whiteleaf has waived its right to enforce that provision in the future.

22. CHANGES TO THESE TERMS

Whiteleaf may update or modify these Terms and Conditions from time to time.

When changes are made, the updated version will be published on this website and the Last Updated date will be revised.

Your continued use of the website after an updated version is published constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

23. ENTIRE AGREEMENT

These Terms and Conditions, together with the Privacy Policy and Cookie Policy, constitute the terms governing your use of the Whiteleaf website.

Separate contracts, service agreements, statements of work, NDAs, or other agreements entered into between Whiteleaf and its clients will govern the specific business relationship and services covered by those agreements.

Where applicable, the terms of a specific written client agreement will take precedence over these website Terms and Conditions with respect to the services covered by that agreement.

24. CONTACT US

If you have any questions regarding these Terms and Conditions, you can contact us at: