1. ABOUT WHITELEAF

White Leaf ITES Pvt Ltd is a business process outsourcing and business services company.

Our website provides information about our company, services, capabilities, and business solutions and allows visitors to contact us regarding potential business inquiries and opportunities.

This Privacy Policy applies to information collected through our website.

Information that Whiteleaf processes on behalf of its business clients as part of providing BPO or other services may be subject to separate contractual arrangements, confidentiality obligations, and data-processing requirements between Whiteleaf and the relevant client.

2. INFORMATION WE COLLECT

When you contact us through our website, we may collect information that you voluntarily provide through our Contact Us form.

This may include:

• Business Name
• Name
• Email Address
• Phone Number
• Reason for contacting us
• Any additional information you voluntarily include in your message

We collect this information so that we can understand your inquiry and respond appropriately.

You should avoid submitting confidential, sensitive, or unnecessary personal information through the website contact form.

3. INFORMATION COLLECTED AUTOMATICALLY

When you visit a website, certain technical information may be automatically processed by the website's hosting or infrastructure, such as IP address, browser type, device information, or basic server information.

Whiteleaf does not currently use Google Analytics, advertising pixels, or third-party advertising or behavioral tracking services on its website.

We do not use our website to create advertising profiles or track your activity across unrelated websites for advertising purposes.

4. HOW WE USE YOUR INFORMATION

We may use information you provide to:

• Respond to your inquiries
• Contact you regarding your request
• Understand your business requirements
• Discuss our services and potential business opportunities
• Communicate with you regarding Whiteleaf's services
• Maintain records of business communications
• Protect the security and integrity of our website
• Prevent misuse, fraud, or unauthorized activity
• Comply with applicable legal and regulatory requirements
• Establish, exercise, or defend our legal rights

We will use information for legitimate business purposes and in a manner consistent with the purpose for which it was provided, subject to applicable law.

5. BUSINESS COMMUNICATIONS

If you provide your contact information through our website, Whiteleaf may contact you in connection with your inquiry or potential business relationship.

We do not sell or rent personal information collected through our website.

We do not provide personal information submitted through our Contact Us form to third parties for their independent marketing purposes.

6. HOW WE SHARE INFORMATION

Whiteleaf does not sell personal information.

We may disclose information in limited circumstances where reasonably necessary for legitimate business or legal purposes.

Business Operations

Information may be accessed by authorized personnel where necessary to review and respond to your inquiry or conduct legitimate business activities.

Legal and Regulatory Requirements

We may disclose information where required or permitted by applicable law, regulation, legal process, court order, or governmental authority.

Protection of Rights and Security

We may disclose information where reasonably necessary to protect the rights, property, security, or safety of Whiteleaf, our clients, employees, website visitors, or other persons.

Business Transactions

If Whiteleaf is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.

7. CLIENT AND CUSTOMER DATA

Whiteleaf provides business process outsourcing and related services to business clients.

As part of providing these services, Whiteleaf may process information belonging to or provided by our clients or their customers.

Where Whiteleaf processes personal information on behalf of a client, the processing may be governed by separate agreements, statements of work, confidentiality agreements, data processing terms, or other contractual requirements.

In such circumstances, the relevant client may determine the purposes for which the information is processed, while Whiteleaf may process the information according to the client's instructions and applicable contractual and legal requirements.

This Privacy Policy does not replace or override those separate contractual arrangements.

8. DATA SECURITY

Whiteleaf takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

While we take reasonable steps to protect information, we cannot guarantee absolute security of information transmitted through the internet.

9. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including where necessary to:

• Respond to inquiries
• Maintain legitimate business records
• Manage business relationships
• Resolve disputes
• Enforce agreements
• Comply with legal or regulatory obligations
• Protect our legitimate business interests

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal, regulatory, and contractual requirements.

10. COOKIES AND SIMILAR TECHNOLOGIES

Whiteleaf does not currently use Google Analytics, advertising pixels, or third-party behavioral advertising technologies on its website.

The website may use technically necessary cookies or similar technologies required for basic website functionality, security, or technical operation.

For more information, please refer to our Cookie Policy.

11. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites or resources.

If you choose to visit a third-party website through a link on our website, that website will be governed by its own privacy policy and terms.

Whiteleaf does not control and is not responsible for the privacy practices, security, content, or policies of third-party websites.

12. YOUR PRIVACY RIGHTS

Depending on your location and the laws applicable to you, you may have certain rights regarding your personal information.

These rights may include, where applicable:

• Requesting access to personal information we hold about you
• Requesting correction of inaccurate information
• Requesting deletion of personal information
• Requesting information about how your personal information is used
• Withdrawing consent where processing is based on consent
• Raising a privacy-related concern or complaint

Any request will be considered and handled in accordance with applicable law.

To submit a privacy-related request, contact us at:

We may request reasonable information to verify your identity before processing certain requests.

13. CHILDREN'S PRIVACY

Our website is intended for businesses, professionals, and general audiences.

It is not directed toward children, and Whiteleaf does not knowingly collect personal information from children through the website.

If you believe that a child has provided personal information to us through the website, please contact us so that we can review the matter and take appropriate action where required.

14. INTERNATIONAL DATA TRANSFERS

Whiteleaf is based in India and works with businesses in India and other countries.

Where personal information is transferred or processed across borders, Whiteleaf will handle such information in accordance with applicable legal, contractual, and regulatory requirements.

Where applicable, additional contractual safeguards may govern the processing of information belonging to our clients or their customers.

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in:

• Our business
• Our website
• Our services
• Technology
• Applicable laws or regulations
• Our privacy practices

When we make changes, we will publish the updated version on this page and update the Last Updated date.

We encourage visitors to periodically review this Privacy Policy.

16. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or the way Whiteleaf handles information collected through its website, please contact us: